Thursday 11 February 2010

Financial PR and investor relations in a stakeholder environment?

The growth in interest and prominence of the stakeholder approach to organisations (as highlighted at the recent World Economic Forum), in contrast to a shareholder focus, poses an interesting problem for f inancial PR and in particular investor relations.  How do they adapt to this new environment as both have grown and become highly profitable parts of the PR industry (investor relations would see themselves as a different profession) in an environment where shareholder focus has been dominant?  Will their role change; will they become less powerful and influential within the communications framework of major publicly quoted companines and how will they reconcile the stakeholder agenda? 

Of course it could be argued that stakeholder communications is a fig leaf for organisations in their dealings with society and that shareholders and the requirements of financial markets are going to dominate, whatever organisations say in public.  We can see this in the recent acquisition of Cadburys by Kraft.  The Chairman of Cadbury's was able to say without embarrassment that the board of Cadbury's had done their fiduciary duty to shareholders by selling the company.  Although in a later speech to the Said Business School at Oxford he did highlight his concerns that so many key shareholders by the end were just hedge funds.  .

However, there are more fundamental issues at work which need to be considered.  Both financial PR and in particular investors relations are a product of the "efficient market theory" which is that markets are inherently efficient and the price of an asset fully reflects the information available.  Markets by implication are also ently hungry for information to further improve market pricing and their overall efficiency.  

Caption: Alan Greenspan, former Chairman of the Fed and strong supporter of the efficiency of markets. (Google Images).

In this context, the role of both professions can be seen as assisting market professionals in the efficient working of markets by providing information, admittedly from the company's perspective, which have been seen to date to enhance market efficiency.   However, now efficient market theory is badly discredited as a result of the financial crisis, if not before.  The significant asset bubbles in property were not properly priced and a recent piece in the Financial Times shows how badly - with 90% of one of the most toxic form of derivatives, CDOs were issued in 2007, having defaulted.  A clear example of not market efficiency but information asymmetry with buyers understanding a great deal less than sellers about the assets they were buying.

It will be interesting to see how this develops and whether both professions are starting to rethink the implications of the financial crisis.  I have not seen much evidence of a debate going on but would welcome hearing about this if anyone has further information on the subject.  It would be an interesting subject for a one day conference at Greenwich.

In the meantime it is interesting to note that the Walker Review of Corporate Governance, a potentially influential report, published November 2009, by a senior City figure commissioned by the UK Treasury, uses the word "stewardship" in terms of the role of major shareholders.  Now "stewardship" is a term, normally associated with great Estates where they are passed from one generation to another, with no idea of selling the assets which you have inherited.  The same principle can be seen with many family firms, where inter-generational transfer is a key requirement.  Shareholders as stewards - that takes some thinking about and what are the implications for financial PR and investor relations practice?

1 comment:

  1. The future of Investor Relations (IR) is today still unpredictable. However it is interesting to see the role of IR in China. With the new management paradigm of frugal products and services and exploitation of the mass production theory, organisations manage a high profit revenue. China has always been a stakeholder society. Of course from a capitalist point of view, China’s financial system is not top notch. However, as the West is now becoming a stakeholder society, it would be interesting to study China’s financial management success to use a reference. Economist thinkers like George Soros, take the concept to the next level and says the power should shift to China, and the West should become students.

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